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Experience

Elements Massage Brookline September 2013 to May well 2014

Attaining personal basic sales quotas

Greetings clients using a smile. Building a calm environment.

Data Admittance Answering telephones professionally and scheduling visits correctly. Demonstrating knowledge of the massage industry specifically Factors therapist level system and pricing structure. Corresponding clients together with the appropriate massage therapists who will address their needs. Perfecting the MBO scheduling system. Addressing client requests and disputes professionally and effectively. Following HIPAA regulations and privacy plans. Communicating efficiently with co-staffs and endorsing a group environment. Conversing effectively and efficiently with studio supervisor and participating staff gatherings. Facilities management that includes but is not limited to, on an hourly basis studio checks for sanitation and inventory of items. Sports activities Club La Chestnut Hill front workplace February 2013 to Aug 2013 Immediate member phone calls, provide keying, filing and also other clerical services to the team and affiliate service office staff. Constantly offer the maximum level of customized member services while preserve a positive, enthusiastic and beneficial attitude. Rotation and information calls

. Comply with company standards in all departments

. Verify accounts status, solve problems or refer to ideal department.. Interact to members and employees concerns, suggestions and complains within a timely, professional, and regular manner.. Illustrate awareness of the importance of membership sales and member retention. Processing affiliate transactions and assist with bank account and payment inquires. Demonstrate awareness of every program's proposed by the golf club

Sports Golf club La Saying Hill: For Kids Only Feb 2013 to August 2013. Support children from 3 month's through 12 years old in a daycare...

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